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Flexnet Licensing FAQ

This Help article groups the FAQ related to the Flexnet Licensing system starting with IDL 8.6 and ENVI 5.4 (and higher versions)

 

  1. What is the Flexnet licensing system?
  1. What are the requirements of the Flexnet licensing system?
  1. What is the workflow for the Flexnet licensing system?
  1. What is the Harris License Administrator tool and how to use it?
  1. How to download a product with the Flexnet licensing system?
  1. How to license a product with the Flexnet licensing system?
  1. How to setup a license server?
  1. How to connect a client machine to a license server?
  1. How to check which products are licensed on my machine?
  1. How to re-host/transfer a license to a new machine using the Flexnet licensing system?
  1. What to do if my machine is not connected to the network or if I am working in a secured environment?
  1. Can we borrow a license in the Flexnet licensing system?
  1. Can we create an option file for a license server in the Flexnet licensing system?
  1. How do I manage my contract & licenses as a License administrator in the Flexnet licensing system?
  1. Who should I contact if I need help with the Flexnet licensing system?
  1. What happens if Maintenance is not renewed/Expired?
  1. What are the differences between the current Flexnet licensing system and the license system for version IDL8.5/ENVI 5.3 (and older versions)?
  1. Is the current Flexnet licensing system compatible with the previous licensing system?

 

 

 

  1. What is the Flexnet licensing system?

 

The release of ENVI 5.4 and IDL 8.6 introduces a new & modern license management technology that simplifies the software license workflow.

The Harris Download and License Center (D&LC) is the new portal where you download your ENVI and IDL software and access your licenses:
https://harrisgeospatial.flexnetoperations.com/

Once you complete the software installation, you are prompted to activate the software so you can use it immediately.

The portal provides access 24 hours per day, 7 days per week to view, activate & deactivate your licenses. 

 

 

  1. What are the requirements of the Flexnet licensing system?

 

  • The license activation is an online process that requires an internet connection. Please contact technical support if you do not have internet access.
  • Administrator permissions are required to install and license a product.
  • Below is a link to the current supported platforms and features for served/floating licenses. Note that Mac machines are not supported as a license server but are still supported with local licenses.

https://www.harrisgeospatial.com/docs/flexnetserver-windows-install.html

https://www.harrisgeospatial.com/docs/flexnetserver-linux-install.html

  • The license server is configured to communicate on local TCP/IP port 7070. If a firewall is deployed on the license server, you will need to configure the firewall to allow inbound connections by the license server machine on TCP port 7070.

 

 

  1. What is the workflow for the Flexnet licensing system?

 

If you are registered as a license administrator of Harris licenses:

  • You will receive an initial Welcome email asking you to login and create a password on the Harris Download and License Center. Note that this portal is different from the web account you may have on the current Harris Geospatial website.
  • You will also receive a second email, called an Order email, that includes the activation code(s) corresponding to your licenses: these are the codes you will use to activate/license the software after installation.
  • On the Download and License Center portal, you will navigate to the download file section, select the appropriate software version links, download and install the software. If you plan to install a license server, you would also need to download and install the license server separately.
  • At the end of the software installation, you will be prompted to run the Harris License Administrator to license the software. Follow the licensing instructions and supply your activation code(s) from the Order email. The software is now licensed for use.

 

If you are a user (not Administrator) of Harris licenses:

You will need to contact your license administrator to request the activation code(s) as well as the installation package and instructions.

 

If needed, license administrators can access additional information for installation and licensing on the download and license center.

 https://www.harrisgeospatial.com/docs/routines-169.html

 

 

  1. What is the Harris License Administrator tool and how to use it?

 

The Harris License Administrator (HLA) tool is a GUI to help you activate/deactivate/manage your licenses.

To open the Harris License Administrator tool, use one of the following:

  • Windows: From the Start menu, select Tools > Harris License Administrator under the shortcut group for your product installation. Administrator privileges are required.
  • Linux: From a terminal window, launch the harrislicense command from the INSTALL_DIR/envixx/idlxx/bin directory. Sudo or root permissions are required.
  • Mac: From a Finder window, double-click the LicenseAdminstrator.app icon located under the INSTALL_DIR/envixx/idlxx directory. Administrator privileges are required.

For a step by step description of this process see the link below: 

https://www.harrisgeospatial.com/Support/Self-Help-Tools/Help-Articles/Help-Articles-Detail/ArtMID/10220/ArticleID/23918/How-to-activate-my-local-License-using-the-Harris-License-Administrator-HLA

 

 

  1. How to download a product with the Flexnet licensing system?

 

As a license administrator:

Download the software from the Download and Licensing Center using your web account. License administrators will need to store and share the installer internally on a non-public server for end-users.

https://www.harrisgeospatial.com/Support/Self-Help-Tools/Help-Articles/Help-Articles-Detail/ArtMID/10220/ArticleID/23917/How-to-download-my-Harris-products-from-the-Download-License-Center-DLC

 

As a license user:

Contact your license administrator to download the product from a shared location.

 

To request a software version prior to IDL 8.6 and ENVI 5.4, please contact Technical Support.

 

 

  1. How to license a product with the Flexnet licensing system?

 

As a license administrator:

  • Use the activation codes you received by email to activate the licenses on each machine: the Administrator will need to run the activation process from each end user machine, with an internet connection.
  • Share the activation codes with the end users so they can run the activation by themselves, from their machine with an internet connection (recommended).

 

As a license user:

Contact your license administrator to obtain the activation codes for your product(s).

 

 

  1. How to setup a license server?

 

A served license requires a separate download and installation of the license server binaries. The link below points to the license server Installation and Licensing instructions for Windows and Linux (MAC servers are not supported):

Windows:

https://www.harrisgeospatial.com/docs/flexnetserver-windows-install.html
Linux:
https://www.harrisgeospatial.com/docs/flexnetserver-linux-install.html

 

 

  1. How to connect a client machine to a license server?

 

The configuration of the client machine to point to a license server can be done from the Harris License Administrator tool by using the option Use License Server.

For detailed instructions see the link below

https://www.harrisgeospatial.com/Support/SelfHelpTools/HelpArticles/HelpArticles-Detail/TabId/2718/ArtMID/10220/ArticleID/15117/%E2%80%8BHarris-Product-FlexNet-Licensing-How-to-Connect-a-Client-to-a-License-Server.aspx

 

 

  1. How to check which products are licensed on my machine?

 

Users can easily check the list of activated products including the name of the product as well as the activation code(s) from the Harris License Administrator tool using the View Licenses option. The Show feature details checkbox lists the feature name, version, expiration date, number of available and used licenses for each activation code.

For detailed instructions see the link below:

https://www.harrisgeospatial.com/Support/Self-Help-Tools/Help-Articles/Help-Articles-Detail/ArtMID/10220/ArticleID/15104/Harris-Product-FlexNet-Licensing-How-to-View-Licenses-and-Feature-Details

 

 

  1. How to re-host/transfer a license to a new machine using the Flexnet licensing system?

 

Each license user can easily activate and return/deactivate a license from the Harris Licensing Administrator tool available with the software, assuming the license(s) are current on maintenance.

Deactivating a license will return it to the licensing pool so it can be reactivated on a different machine.

After a deactivation, the returned license can be reactivated as a fixed or served license, on any type of supported platform (Win, Mac, Linux). 

License deactivation should be completed from the machine which is hosting the license (local machine or server machine). It should NOT be completed from the D&LC portal. 

See Deactivate/Activate License in the online documentation for details:

https://www.harrisgeospatial.com/docs/routines-169.html

 

 

  1. What to do if my machine is not connected to the network or if I am working in a secured environment?

 

If you do not have internet access at all and are on a "dark machine", please contact Technical Support to activate your license. Offline activation procedures are available on-demand both for local and server activation.

 

 

  1. Can we borrow a license in the Flexnet licensing system?

 

There is an option to Borrow licenses (for a maximum duration of 60 days) from a license server. It is available in the Harris License Administrator tool as well as from the command line. Detailed instructions can be obtained in the following link :

https://www.harrisgeospatial.com/docs/license-activate-online.html
If you need to borrow a license for a longer period, you can return/deactivate a seat of the server license and reactivate it as a local license on the appropriate machine.

 

 

  1. Can we create an option file for a license server in the Flexnet licensing system?

 

Yes, there is an option to reserve some specific license seat for a specific client machine. See link below for more details

https://www.harrisgeospatial.com/Support/Self-Help-Tools/Help-Articles/Help-Articles-Detail/ArtMID/10220/ArticleID/23933/FlexNet-License-Server-Reservations

 

 

  1. How do I manage my contract & licenses as a License administrator in the Flexnet licensing system?

 

You can find more information about the options available for license administrators in the L3Harris Download and License Center in the following link:

https://harrisgeospatial.com/Support/SelfHelpTools/HelpArticles/HelpArticles-Detail/TabId/2718/ArtMID/10220/ArticleID/15162/Download--License-Center-FAQ.aspx

 

 

  1. Who should I contact if I need help with the Flexnet licensing system?

 

You can contact your local technical support team for any questions with the download and licensing system
https://www.harrisgeospatial.com/Support/Self-Help-Tools/Help-Articles/Help-Articles-Detail/ArtMID/10220/ArticleID/19375/Requesting-technical-support-from-Harris-Geospatial-VIS---FAQ

 

 

  1. What happens if Maintenance is not renewed/Expired? 

 

If the maintenance of your license is expired, you can no longer access the download section associated to your license and you will not be able to activate or rehost your license on a new machine.

 

 

  1. What are the differences between the current Flexnet licensing system and the license system for version IDL8.5/ENVI 5.3 (and older versions)?

 

With the current Flexnet licensing system, the user chooses whether to activate the license as local or server license.

Server licenses require the use of license server software that is available with the download files. The license server binaries are not included in the product download by default.

The current Flexnet licensing system is also not dependent on a single OS platform: each license can be activated on supported Windows, Mac, or Linux machines.

The Flexnet licensing technology is based on a concurrent instance license. It is no longer based on tokens. The specific quantity of concurrent instances of the software you can launch depends on the software products and modules that you have purchased as well as the activation mode you decide to use.
 

 

  1. Is the current Flexnet licensing system compatible with the previous licensing system?

 

  • Versions of ENVI 5.3 and IDL 8.5 (and older versions) will continue to work with their own license system (i.e. based on a license.dat file).
  • All versions of the software can coexist as well as the 2 licensing systems which means you can keep your current license.dat file even if you activate your licenses for the current version of the software.
  • License server for previous versions can also coexist with the current server for the current versions of the software.
  • Current license activation codes however are not backwardly compatible with versions of ENVI 5.3 and IDL 8.5 (and older versions).

 

 

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updated by BC on 7/31/2020

reviewed by DB on 7/31/2020

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