PrevPrev Go to previous topic
NextNext Go to next topic
Last Post 22 Nov 2022 11:39 AM by  apaz
Problem Requesting IDL VM Access
 2 Replies
Sort:
You are not authorized to post a reply.
Author Messages

apaz



New Member


Posts:1
New Member


--
22 Nov 2022 09:44 AM
    I think this issue has to do with the ticketing system and is not specific to IDL VM. When I attempt to submit a ticket requesting access I get the following error:

    The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state. Location = Server stack trace: at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposedOrNotOpen() at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at DotNetNuke.Modules.VISWebSupport.CRMAdapter.ICRM.GetContactByDnnId(Int32 DnnId, Nullable`1 OwnerId) at DotNetNuke.Modules.VISWebSupport.WSINewSupportIncident.btnSubmit_Click(Object sender, EventArgs e)

    I have tried on multiple browsers (firefox and chrome).

    MariM



    Veteran Member


    Posts:2378
    Veteran Member


    --
    22 Nov 2022 11:36 AM
    Unfortunately, the only submission is not working. You can request the IDL VM by emailing support@l3harris.com directly.

    apaz



    New Member


    Posts:1
    New Member


    --
    22 Nov 2022 11:39 AM
    thanks
    You are not authorized to post a reply.