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Last Post 21 Apr 2022 10:40 AM by  Andrey Savtchenko
IDL licensing
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Andrey Savtchenko

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21 Apr 2022 10:40 AM
    Recently, the recurrence of IDL licenses dropping from our data servers has been unattainable. It has been quite disruptive and taxing on the System Administrators, as well on the science staff. It may be that licenses are dropping after security patches and systems reboots. Whatever the reason is, there is something greatly inefficient in the whole system of licenses support. The phone calls and emails between SA's and the IDL support look like a very primitive system, costing lots of time and causing solid negative customer experience.
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