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Last Post 21 Oct 2021 01:15 PM by  Marcos Montes
Strange license issues
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18 Oct 2021 03:54 PM
    My IDL license worked a few days ago, on Friday October 18. Today it isn't working.

    My IDL version is 8.7, Envi 5.5.
    My computer is: MacBook Pro
    OS: MacOS Mojave 10.14.6

    We have a floating licenses. I know the address, and the port, and I've verified I'm using the correct information in the Harris License Administrator. I have an internet connection, and it is connected. I can ping (1) the license server - it answers back.

    The permissions on license are:
    777 for /Applications/harris/license/
    777 for /Applications/harris/license/flexera/
    777 for /Applications/harris/license/flexera-sv/

    The message I am getting is:
    Harris License Administrator
    IDL 8.7.3, Feb 12 2020 (379705) (darwin x86_64)
    Mon Oct 18 17:18:48 2021
    *** Unable to retrieve computer information.
    *** Is your license activate utility installed correctly?
    License Directory: /Applications/harris
    ---------------------------------------------------------

    Do you have any suggestions at all?

    -Marcos


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    21 Oct 2021 01:15 PM
    Solved. No need for answers. Question can be deleted.
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